Help Center
Help Center for Brand Mindz Global Technology Pvt Ltd
Welcome to the Brand Mindz Global Help Center. We're here to assist you with any questions or concerns you may have. Below are some common topics and frequently asked questions to help you navigate our services.
Getting Started
Services and Offerings
Brand Mindz Global offers marketing services like digital marketing, social media management, branding, and SEO, along with technology solutions including website/app development and customised strategies for business growth.
You can contact Brandmindz Global's customer support through email at business@brandmindz.com, phone at +91 73970 73590 ,+ 91 70101 00590, or by filling out the contact form on our website.
Brandmindz helps grow your business by enhancing brand visibility, driving customer engagement through tailored marketing strategies, and offering innovative technology solutions like website/app development and SEO for sustainable growth.
Brandmindz specializes in marketing solutions to help businesses establish and enhance their online presence, including digital marketing, social media management, branding, and SEO strategies.
Pricing and Payments
Our pricing depends on the scope and type of service. We offer customized solutions for every project. For a personalized quote, please contact us or fill out the inquiry form here (enquiry form)
The payment procedure varies for each project based on its scope and requirements. Specific details, including milestones and terms, will be discussed and agreed upon during the project initiation.
The first 30 minutes of your initial consultation are absolutely free! This session helps us understand your needs and craft a customized solution just for you.
We accept various payment methods, including Credit/Debit cards (Visa, MasterCard, American Express) , Bank transfers, PayPal, Online payment gateways (for ease of transactions..
Project Status
The time to complete a project depends on the service. A static website takes 45 working days, custom websites vary based on requirements, while digital marketing and SEO services take 30 days with ongoing monthly milestones for optimization.
You can track your project status through a project tracking sheet, daily updates from our team via email or scheduled meetings. Additionally, you may contact our support team for real-time progress updates.
Yes, you can review every step of the process. We ensure to proceed only after receiving your approval at each stage, keeping you fully involved throughout the project.
Technical Support
Our technical support team is available Monday to Saturday, from 11 AM to 6 PM (IST). Please note, support is not available on regional and national holidays. For urgent assistance, kindly use the "Contact Us" form on our website.
Resolution times vary depending on the complexity of the issue. Minor problems are typically resolved within 24 working hours, while complex issues may take longer.
On-site support is available for select services and locations. Contact us to check availability and schedule a visit.
Take note of the error code or message and check the troubleshooting guide in our Help Center. If the issue persists, contact our support team.
Contact Us
Currently, we do not provide 24/7 support. However, you can submit your query anytime via email or our contact form, and we’ll respond during business hours.
We aim to respond to all inquiries within 24-48 hours. For urgent matters, please call our support team directly.
Yes, you can reach us on our official social media channels. Links to our profiles are available on the Contact Us page.
Email: brandmindzteam@gmail.comm
Our dedicated support team is available Monday - Friday 11 AM to 6 PM to assist you.
Feedback
We value your feedback and suggestions. If you have any recommendations for improving our services or the Help Center itself, please let us know.
Thank you for choosing Brand Mindz Global. We're here to make your experience as smooth as possible.